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Why enquiries matter

What this milestone means


Once the buyer’s solicitor receives your draft contract and searches, they dig into the detail and send a list of “enquiries.” These questions clarify boundaries, planning, guarantees, fixtures, and anything the searches flagged. Your solicitor must answer every enquiry before contracts can be exchanged.


💡 Why enquiries matter


1. Risk removal – resolves legal grey areas that could derail the buyer’s mortgage or insurance.


2. Timeline control – the quicker you answer, the less chance the chain stalls or a buyer gets cold feet.


3. Buyer confidence – complete, documented replies show transparency and professionalism, reducing renegotiation attempts.


🛠️ What’s happening in the background


Buyer’s Solicitor – drafts the enquiry list from searches, title deeds, and survey comments.


Your Solicitor – compiles responses using your Moove Ready Pack plus any extra documents you provide.


Open Moove – logs each enquiry and tracks status so you and your estate agent can see progress in real time.


📌 What you need to do now


1. Check your Moove Room for new enquiry notifications.


2. Provide supporting evidence quickly (e.g., FENSA certificate, planning approval, indemnity quote).


3. If you don’t have a document, tell your solicitor immediately so they can suggest an indemnity policy or alternative proof.


⏭️ Next 3 things to prepare for


1. Survey follow-ups – the buyer may raise fresh enquiries after their survey; be ready for a second round.


2. Mortgage offer – once enquiries are satisfied, the buyer’s lender will issue the formal offer; keep momentum by staying responsive.


3. Exchange date – cleared enquiries put you one step from exchange; start confirming removal quotes and key handover logistics.


Stuck on an enquiry? Post it in the Moove Room and MeredithAI can translate the legal jargon and suggest the quickest way to satisfy the buyer’s solicitor.


MeredithAI



 
 
 

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