What this milestone means
"Chain details confirmed" appears once your estate agent has captured every link in the chain— who's buying your buyer's home, whether the top of the chain is a cash purchaser, the solicitors involved, and each party's target completion date - then logged it in Open Moove. A complete, accurate chain map lets everyone anticipate pinch-points before they turn into delays.
Why chain management keeps your move on track
Visibility – you, your solicitor, and your buyer see exactly where the dependencies lie, so surprises are minimised.
Prioritisation – bottlenecks (e.g., slow searches two links up) can be chased early, preventing last-minute panics.
Negotiation power – knowing each party's deadlines helps you agree realistic exchange and completion dates, reducing the risk of fall-through.
What's happening in the background
Estate Agent – phones every agent in the chain, confirms buyers, sellers, finance type (mortgage or cash), and solicitor contact details, then enters the data into Open Moove.
Open Moove – generates a live chain visible to all authorised professionals, highlighting outstanding milestones and "at-risk" dates.
Solicitors & Brokers – use the chain view to schedule their own tasks in line with the slowest link.
What you need to do now
Nothing much, just:
- Check the chain in your Moove Room for accuracy (are your onward purchase details correct?).
- Tell your Mooving Team or MeredithAI about any new information (e.g., a buyer's mortgage offer issued) so the chain stays current.
Next 3 things to prepare for
Set expectations – agree with your estate agent how often they'll provide chain updates (weekly is ideal).
Plan dates – use the chain timeline to pencil in exchange and completion targets that work for every link.
Stay responsive – if documents need signatures quickly, act fast to keep the whole chain moving.
Remember: a chain is only as strong as its weakest link. By keeping details up-to-date in Open Moove, you give every professional the insight to keep your sale powering forward.