Back to Resources
guides 16 Jul 2026

Legal Enquiries Raised: What They Are and Why They're Normal

Legal enquiries are your conveyancer's formal way of asking questions about the property before you're committed to buying it. They're a routine part of every transaction, not a red flag, and how quickly they get answered has a real effect on how fast you reach exchange.

What actually are legal enquiries?

They're formal questions raised by the buyer's conveyancer to the seller's conveyancer, arising from a review of the draft contract, the property questionnaires, and the search results. They can cover the state of shared boundaries, planning permissions for extensions or alterations, building regulations certificates, guarantees for work done, existing disputes, and anything else that needs clarifying before the buyer can safely proceed.

Why do enquiries matter so much?

For a buyer, enquiries protect against unforeseen legal issues that wouldn't be visible from the title register alone. For a seller, they're an opportunity to provide the documentation or assurances a buyer needs to move forward with confidence. Most enquiries are straightforward and resolved with a clear answer or a document. Where they can't be resolved, the parties may look at indemnity insurance, a price adjustment, or, rarely, whether the transaction can proceed at all.

What happens behind the scenes?

Raising an enquiry is quick. Responding to one can take longer, particularly if the seller needs to locate a document or get information from a council or managing agent. This is genuinely one of the more common points where a transaction's pace depends on how promptly the seller's side engages, rather than on anything the buyer's conveyancer can control directly.

What should you do, as a seller?

Work closely with your conveyancer to answer enquiries promptly and fully. Incomplete answers tend to generate follow-up questions, which just adds more time overall. If your conveyancer asks you to locate a document, a guarantee, a planning certificate, an indemnity policy, make it a genuine priority rather than something to get to eventually. Be honest and complete. Inaccurate answers can create legal liability that outlasts the sale itself.

What should you do, as a buyer?

Trust your conveyancer to review the seller's responses carefully. If they're satisfied, things move forward. If not, they'll advise you on next steps rather than leaving you to interpret legal responses yourself. If enquiries are taking noticeably longer than expected, ask your conveyancer to identify exactly where the delay sits, so pressure can be applied in the right place rather than generally.

RoleWhat to focus on
SellerRespond fully and promptly; locate requested documents as a priority
BuyerTrust your conveyancer's review; ask where delays sit if progress stalls
BothTreat queries as routine, not a sign the sale is at risk

Frequently asked questions

What are legal enquiries in a property transaction?
Formal questions from the buyer's conveyancer to the seller's, covering anything from boundaries to planning permissions.
Does raising legal enquiries mean something is wrong with the property?
No. It's routine on every transaction, and most are resolved straightforwardly.
As a seller, what should I do when enquiries are raised?
Respond as quickly and fully as possible. This is where sellers have the most direct influence on timing.
What happens if a query can't be resolved?
Indemnity insurance or a price adjustment may be considered. Most enquiries never reach this point.
Enquiries can feel like a black box if you're only hearing about them secondhand from your agent. openmoove keeps buyer, seller and both conveyancers looking at what's outstanding and what's been resolved, in real time.

This guide is general information for home movers in England and Wales, not legal advice.

Ready for calmer completions?

See how openmoove keeps every move on track.

Book a demo

Cookie Preferences

Choose which cookies you allow. Your choices will be saved and you can change them anytime from the footer.

Strictly Necessary

Required for the site to function. Cannot be disabled.

Session cookie, CSRF protection

Analytics

Help us understand how visitors use the site.

Google Analytics · Cookies: _ga, _gid · Third party: Google LLC

Marketing

Enable live chat and lead capture tools.

Pipedrive LeadBooster · Session storage · Third party: Pipedrive OÜ